Privacy Policy

At PMJC Global Live, a non-profit Christian ministry organization, we are committed to protecting your privacy and ensuring the security of your personal information. As we advance the kingdom of God through our radio broadcasts, prayers, prophecies, charitable work, and community services, we recognize the importance of safeguarding the personal information of our listeners, supporters, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our radio services, website, mobile applications, and participate in our ministry activities.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Prayer requests and testimonials
• Donation and giving information
• Event registration and attendance information
• Radio program participation and listener feedback
• Newsletter and communication preferences
• Community service and volunteer information
• Health screening participation data (for our community health programs)

Automatically Collected Information

When you use our radio services, website, or mobile applications, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Radio listening patterns and preferences
• Website usage data and analytics
• Cookies and similar tracking technologies
• Location data (with your consent, for localized content and events)
• Audio streaming data and quality metrics

2. How We Use Your Information

We use the collected information for the following ministry and organizational purposes:

• Broadcasting our radio programs in multiple languages (Swahili, Yoruba, English, Spanish, French, Twi, Youths and Young Adults etc.)
• Processing prayer requests and providing spiritual guidance
• Managing donations and charitable contributions
• Organizing community events and health screenings
• Sending newsletters, prayer updates, and ministry announcements
• Coordinating volunteer activities and community service
• Providing personalized spiritual content and resources
• Improving our radio broadcasts and ministry services
• Ensuring security and preventing misuse of our platforms
• Complying with legal and regulatory obligations
• Maintaining records for non-profit reporting requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, conducting business, or serving our users.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Secure data centers and infrastructure

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect the functionality of our services.

Types of Cookies We Use:

• Essential cookies for basic functionality
• Analytics cookies for usage statistics
• Preference cookies for personalization
• Marketing cookies for targeted advertising

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.